Orange Pixel Limited are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998, the Data Controller is Orange Pixel Limited of 37f Basepoint Business Center, Harts Farm Way, Havant, Hampshire. PO9 1HS.

HOW WE OBTAIN YOUR INFORMATION

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site orangepixel.co.uk. This includes information provided when subscribing to our newsletter, posting material or requesting further services.
  • If you contact us, we may keep a record of that correspondence together with your name, address and phone number.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To improve our products and services.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about services which may be of interest to you and we may contact you about these by email, post or telephone.

If you do not want us to use your data in this way please send an email with your request to hello@orangepixel.co.uk.

INFORMATION WE MAY SHARE WITH THIRD PARTIES

We will never disclose or sell your information to untrusted third parties.  We only disclose your information as follows:

–          To any suppliers and subcontractors (including payment providers) in order to fulfil the service;

–          If we are acquired by a third party, your information may be one of the transferred assets;

–          If we are under a duty to disclose your information by operation of law.

You should be cautious when using any of the Orange Pixel Limited social networking features since the information you choose to make available can be seen by other users in the selected group.  We do not monitor the use of these features during the normal course of business although we reserve the right to do so at our discretion.

Orange Pixel Limited encourages you to review the privacy statements of Web sites you choose to link to or link from so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites that are not owned or operated by Orange Pixel Limited.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers.  Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We do not store credit card details nor do we share customer details with any third parties in accordance with Our privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR CONSENT AND RIGHTS OF ACCESS

We will only collect and store information about you with your consent. You provide us with your consent by choosing to provide your personal details when you contact us, completing our forms on our website and when you use our service.

You can change your mind or remove or add your consent at any time. You have the right of access to your personal records or other information that Orange Pixel Limited holds about you. The administration charge for this service is £10.00 for each request. If any data or information we hold about you is inaccurate or out of date then please let us know and this will be corrected immediately. You can be removed from our database upon request.

To revise your consent, access, amend or remove your records you should send your request to hello@orangepixel.co.uk

ORANGE PIXEL COOKIE POLICY

In this section you will find information on what cookies may be set when you visit our website and how to reject or delete those cookies.

When we provide services, we want to make them easy, useful and reliable.  Where services are provided on the internet, this sometimes involves placing small amounts of information on your device.  This information consists of small files known as cookies and they cannot be used to identify you personally.

These pieces of information are used to improve our services for you through, for example:

–          Enabling our Website to recognise your device so you don’t have to provide the same information several times during one task.

–          Measuring how many people are using our Website, so the Website can be made easier to use and there’s enough capacity to ensure it’s fast.

You can manage these small files yourself and learn more about them by visiting: www.direct.gov.uk/managingcookies

HOW TO CONTROL AND DELETE COOKIES

We will not use cookies to collect personally identifiable information about you.  However, if you wish to restrict or block the cookies which are set by our website or any other website, you can do this through your browser settings.  Comprehensive information on how to do this across a wide variety of browsers can be found at www.aboutcookies.org

Please be aware that restricting cookies may impact the functionality of the websites you visit.

Cookie Categories

The type of cookie used on this Site can each be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories -http://www.internationalchamber.co.uk/components/com_wordpress/wp/wp-content/uploads/2012/04/icc_uk_cookie_guide.pdf.

A. Strictly Necessary Cookies: These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you’ve asked for (such as access to secure areas) cannot be provided. These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet. These cannot be restricted or blocked.

B. Performance Cookies: These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our website is performing and make the necessary improvements that could enhance your browsing experience. These can be restricted or blocked.

C. Functionality Profile Cookies: These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and tailor the website to provide enhanced features and content for you. For instance, they remember your log-in details and allow you to watch videos. They also ensure the onsite marketing and experience is relevant to you. These cookies can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customise. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you’ve previously made or personalise your browsing experience. These can be restricted or blocked.

D. Targeting Cookies: These cookies gather information about your browsing habits. They remember that you’ve visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don’t usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. These can be restricted or blocked.

Orange Pixel Privacy Policy

Orange Pixel are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998, the Data Controller is Orange Pixel Limited of 37f Basepoint Business Center, Harts Farm Way, Havant, Hampshire. PO9 1HS.

Our nominated representative for the purpose of the Act is Steve Lowsley.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site orangepixel.co.uk. This includes information provided when subscribing to our newsletter, posting material or requesting further services.
  • If you contact us, we may keep a record of that correspondence together with your name, address and phone number.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

What we do with the information we collect

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To improve our products and services.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you do not want us to use your data in this way please send an email with your request to hello@orangepixel.co.uk

Where we store your personal data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

Some cookies are allocated to your PC only for the duration of your visit to a website, and these are called session based cookies. These automatically expire when you close down your browser. Another type of cookie known as “persistent” cookies can remain on your PC for a period of time.

How we obtain your consent to cookies

When you visit our website for the first time we will show you a notice which tells you that we use cookies, why we use them, and how you can change which cookies you choose to accept. If you enter our website having seen this notice without making any changes to the existing cookie settings we will take this as your agreement to those settings as we have told you about them and we assume you are happy with them.

How to remove cookies

You can block cookies by activating the setting on your browser which allows you to refuse the use of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. If you’re stuck on how to change your cookie settings please contact us and we will be happy to assist you.

CHANGES TO OUR PRIVACY POLICY

This policy was last updated on the 21/07/2015.  Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@orangepixel.co.uk.