Client Portals
Build the software systems that your business needs.
Client Portals2026-10-26T14:17:56+00:00
Self service systems

Client portals, that let your customers help themselves

If your team spends its day answering the same questions, emailing documents and chasing approvals, a client portal gives customers one secure place to find what they need.

We build portals for businesses across Hampshire, West Sussex and Surrey, and look after them once they’re live.

Sound familiar?

Signs you need one

It is worth a conversation if any of these sound familiar:

What you get

What a client portal does

  • Secure customer logins, with each customer seeing only their own information
  • Documents and uploads in both directions
  • Project, order or application status
  • Forms, approvals and sign-offs online
  • Trade pricing and ordering for business customers
  • An admin side for your team to manage it all
  • A record of who did what, and when
The process

How we build it

Discovery starts with the questions your customers ask most.

01

Paid Discovery

A fixed-fee workshop and written specification, so you know exactly what you’re getting and what it costs before the build starts. You keep the specification either way.

02

Build

Delivered in stages, with working versions to try as we go.

03

Launch

We move your existing data across and train your team.

04

Support

We host, maintain and improve it on a monthly plan, so it keeps working as your business changes.

Staight answer

When off-the-shelf is the better choice

If you only need to share files with a few clients, SharePoint or OneDrive sharing in Microsoft 365 may be enough.

A portal earns its keep when customers need status, forms, ordering or their own account view.

Questions

Frequently asked questions

How secure is a client portal?2026-10-26T14:10:22+00:00

Each customer has their own login and sees only their own information. Connections are encrypted, and we keep the portal updated, backed up and monitored as part of our monthly support plan.

Where is our customers’ data stored?2026-10-26T14:09:40+00:00

By default we store everything in the UK.  If requested we can source alternative storage in other countries or areas.

Can it link to our existing systems or accounts package?2026-10-26T14:08:25+00:00

Usually, yes. Portals can pull information such as order status, invoices or stock from the systems you already use, so your team does not keep two records. We check what your systems support during discovery.

Can our customers use it on their phones?2026-10-26T14:07:45+00:00

Yes. The portal runs in a web browser and works on phones, tablets and computers, with nothing for your customers to install.

Can you add a portal to our existing website?2026-10-26T14:06:58+00:00

Yes. The portal can sit behind a login link on your current website, so customers reach it from the site they already know.

Next step

Tell us what your customers ask for most.

Book a 30 minute call.

  • 01730 887444

  • hello@orangepixel.co.uk

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